(866) 228-2236 is the main Graybill Medical Group phone number (available 24
hours/day). After office hours, you will be given the choice of leaving
a message for the office (which will be received on the next business day) or having the doctor paged (in case of
urgencies/emergencies). Dr. Pearson shares after-hours call duties on a rotating schedule with the other Graybill physicians. Please bear in mind that, in some cases,
it can take several minutes for a page to reach it's destination. The
doctor tries his best to respond to calls within 15 minutes of their
If 15-20 minutes go by, and you have not heard
back from the doctor, please try paging again through the office number
as described above. If you feel that you must absolutely speak with Dr. Pearson specifically, outside of office hours, you can leave a Google Voice message at 760-575-4011 and he will return the call when he is able. For this reason, recognize that that calling Dr. Pearson's voicemail directly is not for emergencies. Those are 9-1-1 calls!
Reminder: do not
leave requests for routine prescription renewals with our office. Instead,
please call your pharmacy directly. They will fax us the request form
and we will respond as soon as possible. However, if there is an acute
problem (e.g. bad infection and you think that you need an antibiotic),
you should always call the office. Faxed pharmacy requests should be for
chronic meds only, not acute urgencies!
E-mail is for non-urgent matters only! If you are experiencing an
emergency situation, dial "911" on your telephone for an
E-mail is useful to communicate with Dr. Pearson on matters that
don't require immediate assistance, as messages may not be checked until
the evening. (If you must speak with the doctor soon, call the office by
Effective immediately, due to HIPPA regulations, the only e-mail communications permitted by the Graybill Medical Group are through the secure Graybill Patient Portal. (see below)
Internet and medical privacy cannot be guaranteed when using regular e-mail communication. Hence, one should always assume that there is no privacy and never write things that you would not put on a postcard.
The best way to insure privacy is to communicate through a secure server using encryption. Graybill offers a patient portal that permits this. Follow this link to learn about how to sign up for this.
[This website will be a continual work in
progress. Any comments or suggestions regarding content or layout
are most welcome!]